Contact Chase Travel FrontDesk: ₁‑₈₅₅‑₆₂₈‑₄₂₃₀
Chase credit cards are known for offering some of the strongest travel protection benefits in the industry. Whether you’re renting a vehicle or planning international travel, understanding your card’s included benefits—such as rental car insurance and trip cancellation coverage—is essential.
What Types of Travel Protections Do Chase Cards Offer?
Depending on the specific Chase card you use, you may receive:
-
Primary or secondary rental car insurance
-
Trip cancellation/interruption coverage
-
Trip delay reimbursement
-
Lost or delayed baggage protection
-
Emergency medical benefits
-
Travel accident insurance
For questions, call Chase Travel at 1855-628-4230.
Are Rental Car Insurance Benefits Included?
Most Chase travel cards include Auto Rental Collision Damage Waiver (CDW), which protects you if your rental car is damaged or stolen.
Primary Rental Car Coverage
Cards offering primary coverage:
-
Chase Sapphire Reserve®
-
Chase Sapphire Preferred®
-
Ink Business Preferred®
Primary coverage means you do NOT need to file with your personal auto insurance first.
Secondary Rental Car Coverage
Many other Chase cards offer secondary coverage, which applies after your personal insurance.
What’s Not Covered
-
Liability insurance
-
Exotic/luxury cars
-
Motorcycles and RVs
-
Off-road vehicles
Are Trip Cancellation Benefits Included?
Yes—many Chase cards include trip cancellation and interruption protection, which reimburses prepaid, non-refundable travel expenses if your plans are disrupted.
Covered Situations
-
Illness or injury
-
Severe weather
-
Natural disasters
-
Jury duty
-
Death in the family
-
Terrorist events
-
Travel supplier financial failure
What Expenses Are Eligible?
-
Flights
-
Hotels
-
Tours and excursions
-
Cruises
-
Prepaid travel packages
Coverage limits:
-
Chase Sapphire Reserve®: Up to $10,000 per trip
-
Chase Sapphire Preferred®: Up to $5,000 per trip
For help with coverage questions, call 1855-628-4230.
How to File a Travel Protection Claim
1. File immediately
Most claims must be submitted within 20–30 days.
2. Gather documentation
You may need:
-
Original receipts
-
Proof of Chase card payment
-
Rental car agreement
-
Police/accident reports
-
Medical documents
-
Flight delay or cancellation notices
3. Submit via Chase’s insurance portal
Each card has a specific claims website.
4. Monitor your claim online
Most claims process within 3–6 weeks.
Tips to Maximize Your Travel Benefits
-
Always pay for your trip or rental with your eligible Chase card
-
Decline rental car agency CDW if your card offers primary coverage
-
Keep all receipts and confirmations
-
Use Chase Travel for additional protections
-
Contact support for help at 1855-628-4230
Common Questions About Chase Travel Benefits
1. Does every Chase card offer rental car insurance?
No—some offer only secondary coverage or none.
2. Do I need to pay with my Chase card?
Yes—coverage activates only when the transaction is charged to your eligible Chase card.
3. Does Chase cover liability for rental cars?
No—liability must come from your personal policy or rental agency.
4. Do trip cancellations require proof?
Yes—proper documentation is required.
5. Are delays covered?
Many Chase cards offer trip delay reimbursement.
6. Can airline cancellations qualify?
Yes, if the cancellation creates unreimbursed expenses.
7. Who do I call for help?
Call 1855-628-4230.
International Coverage
Rental and trip protections apply internationally except in certain countries such as:
-
Israel
-
Jamaica
-
Ireland
Always review your benefits guide before traveling abroad.
Final Thoughts
Chase’s rental car insurance and trip cancellation benefits can save travelers thousands of dollars in unexpected expenses. Whether you’re renting a vehicle or planning a getaway, understanding these protections ensures peace of mind.
For questions about eligibility, claims, or coverage, contact Chase Travel Support at 1855-628-4230.