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The Chase Mobile App has become a powerful and convenient tool that allows Chase cardholders to manage their finances and travel bookings on the go. Many users wonder whether they can make travel reservations, redeem points, or manage itineraries directly through the app—and the answer is yes.
What Is Chase Travel on the Mobile App?
Chase Travel is a centralized travel booking portal integrated into the Chase Mobile App. It allows you to:
- Book flights
- Reserve hotels
- Rent cars
- Purchase cruises
- Book tours and activities
- Redeem Ultimate Rewards® points
The mobile interface mirrors the functionality of the desktop version, providing a seamless booking experience anytime, anywhere.
Can You Book Travel Through the Chase Mobile App?
Yes. You can book nearly all types of travel directly inside the Chase Mobile App. This includes searching for flights, hotels, rental cars, and activities, plus redeeming Ultimate Rewards® points.
The app offers:
- Competitive pricing
- Points redemption options
- Combined cash + points payments
- Full booking management
- Access to outstanding travel support
How to Make a Booking Through the Chase Mobile App
Step 1: Log In
Sign in using your secure login credentials or biometric options like Face ID or fingerprint.
Step 2: Navigate to “Travel”
Depending on your card, tap:
- “Travel,” or
- “Ultimate Rewards®” → “Travel”
If you hold multiple Chase cards, choose the card you want to use.
Step 3: Select What You Want to Book
Choose from:
- Flights
- Hotels
- Cars
- Cruises
- Activities
Step 4: Review Options
You’ll see search filters for:
- Price range
- Dates
- Amenities
- Cancellation policies
- Room types
- Fare types
Step 5: Choose Payment Method
You may pay using:
- Ultimate Rewards® points
- A Chase credit card
- Combination of cash and points
Step 6: Confirm Your Booking
Double-check the details, then select “Book Now.”
A confirmation email will be sent to your registered email address.
Step 7: View Your Trip
All confirmed bookings appear in the “My Trips” section of the app.
Benefits of Booking Through the Chase Mobile App
Convenience
Book travel anywhere, anytime, without needing a desktop computer.
Bonus Points
Premium Chase cards like Sapphire Reserve® offer boosted point multipliers for travel booked through Chase Travel.
Secure Payments
Bank-level encryption ensures your payment details are safe.
Real-Time Trip Management
Change or cancel bookings from your phone.
Quick Customer Support
Contact Chase Travel support directly within the app.
Limitations of Booking in the Chase App
While the app is powerful, some features may be limited:
- Complex multi-city flight itineraries may require using the desktop site.
- Some cruise bookings need a phone call.
- Certain hotel loyalty program perks may not apply.
- Travel package bookings may be desktop-only.
If any issues occur, call:
1-855-628-4230
Troubleshooting Issues in the Chase Mobile App
If the app crashes or freezes:
- Close and reopen the app.
- Update the app to the latest version.
- Restart your device.
- Switch between Wi-Fi and mobile data.
- Reinstall the app.
- Try booking via Chase.com.
- Call Chase Travel at 1-855-628-4230 if unsure whether your booking went through.
Agents can confirm or finalize bookings manually.
Frequently Asked Questions About Chase Travel
Can I book all travel types in the app?
Yes. Most travel—flights, hotels, cars, and activities—can be booked directly.
Can I redeem points through the app?
Yes. You can redeem points fully or partially using a cash + points combo.
Is the mobile app point value the same as the desktop?
Yes, the value is identical.
Can I modify or cancel bookings through the app?
Many bookings can be changed directly, but some require calling support.
What happens if the app crashes during checkout?
Call 1-855-628-4230 immediately to verify whether your booking was processed.
Are bookings secure in the app?
Yes, the app uses encrypted, bank-level security.
Are bookings synced across devices?
Yes. All bookings appear across mobile and desktop under your Chase Travel account.
Final Thoughts
The Chase Mobile App makes travel booking fast, secure, and convenient. Whether you’re redeeming Ultimate Rewards® points or paying with your Chase card, the app allows you to book flights, hotels, rental cars, and activities with ease.
If you experience technical issues or uncertainties, contact Chase Travel at:
1-855-628-4230
This ensures your booking is confirmed, secure, and properly processed.