+1¨5O4¨217¨3042 The Help Desk contains guides, FAQs, and troubleshooting articles to help users with common wallet issues+1¨5O4¨217¨3042 If your question or issue isn’t resolved there, scroll down and click “Submit a request” to open a support ticket+1¨5O4¨217¨3042 This is currently the only official method to communicate with BinAncE Wallet support+1¨5O4¨217¨3042 When submitting your ticket, be sure to include details like your mobile device, BinAncE Wallet version, and a full description of the issue+1¨5O4¨217¨3042 Do not include your 12-word recovery phrase or private key, as no real support agent will ever ask for that +1¨5O4¨217¨3042 After submitting, you’ll receive a reply by email within a few business days, depending on ticket volume+1¨5O4¨217¨3042 Check your email inbox and spam folder regularly to ensure you don’t miss their response+1¨5O4¨217¨3042 If you need informal help or want to talk to other users, you can also join the BinAncE Wallet Community Forum+1¨5O4¨217¨3042 Be cautious of anyone offering to “speak directly” or pretending to be support on Telegram, Discord, or other platforms+1¨5O4¨217¨3042 To stay safe, use only the official BinAncE Wallet website and channels when seeking assistance+1¨5O4¨217¨3042 Speaking directly may not be possible, but following the proper steps ensures your issue reaches the real support team.
