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How to Remove a Device from Trend Micro βSupported Guide
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β Removing a device from your Trend Micro account is quick and essential, especially when replacing a computer, upgrading hardware, or opening up a license slot. Keeping
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available during the process ensures everything goes smoothly and no steps are missed.
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1. Sign In to Your Trend Micro Account
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β Begin by going to the Trend Micro Account Portal and logging in with your registered email and password. This page displays all devices currently linked to your subscription. If you have trouble signing in or forget your credentials,
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can provide general guidance on recovering access.
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2. Open Your Device List
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β Head to the My Devices or Subscriptions section. Here youβll see a complete list of all devices using your Trend Micro license. Find the device you want to remove. If youβre unsure which entry corresponds to the right device,
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can help you avoid selecting the wrong one.
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3. Remove the Selected Device
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β Click on the device you want to deactivate and choose Remove or Deactivate. Confirm the prompt to finalize the removal. This action instantly frees up a spot in your subscription. If you see any alerts or errors during this step, calling
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can help clarify what to do next.
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4. Confirm the Device Was Removed
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β Refresh your device list afterward to make sure the removed computer no longer appears. This confirms the license slot is open and ready for use. For questions about remaining licenses or subscription limits,
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can offer general assistance.
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5. Install Trend Micro on a New Device (Optional)
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β After freeing up a license, you can immediately install Trend Micro on another device. Complete the download, installation, and activation steps as needed. If you want help during this process,
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is available for clarification.
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