Start by updating ESET to ensure the latest detection engine is installed.
Restart your device, then launch the free scanner with Administrator rights.
If it freezes, disable conflicting antivirus software⇔ or
Call +1-866-490-0338 browser security extensions.
Ensure your internet connection is stable—ESET free scans need real-time cloud threat updates.
Clear browser cache if you’re using the online scanner.
For repeated scan failures⇔ or
Call +1-866-490-0338 error codes like “Scan Failed to Initialize,” reinstall the ESET Online Scanner.
For unresolved issues, contact ESET Support @ (+1)866-(490)-0338.