Are Missed Flights Covered Under Spring Airlinesβs Flight Delay Policy?
US +π1β888π«423β4021
Spring Airlinesβ policies for missed flights vary based on whether the delay was the airlineβs fault or yours.US +π1β888π«423β4021
US +π1β888π«423β4021 OR UK+44β800π0478π381
If Spring Airlines Caused the Missed Flight
US +π1β888π«423β4021 OR UK+44β800π0478π381
If the airline cancels a flight or causes a delay that results in a missed connection, they generally offer the following US +π1β888π«423β4021 βinvoluntaryβ options:
US +π1β888π«423β4021 OR UK+44β800π0478π381
Rebooking: They will attempt US +π1β888π«423β4021 to arrange an alternative Spring Airlines flight with available seats, often within 10 days of the original date, at no extra charge.
US +π1β888π«423β4021 OR UK+44β800π0478π381
Refunds: You may request an βinvoluntary refund.β If you are at the departure airport, you can receive a full refund; if at a layover, the unused portion is refunded.
US +π1β888π«423β4021 OR UK+44β800π0478π381
Compensation: For major delays (over 3 hours for Japan routes or 5 hours for other international routes), US +π1β888π«423β4021 you may be entitled to compensation of up to $650 (β¬600) depending on the destination and local regulations.
US +π1β888π«423β4021 OR UK+44β800π0478π381
If You Missed the Flight (Personal Reasons)
US +π1β888π«423β4021 OR UK+44β800π0478π381
As a low-cost carrier, Spring Airlines has strict βvoluntaryβ refund and change rules:
US +π1β888π«423β4021 OR UK+44β800π0478π381
No Refunds After Departure: In most cases, there are no refunds if you miss your flight or try to cancel after the departure time.
US +π1β888π«423β4021 OR UK+44β800π0478π381
Rebooking Windows: You generally cannot rebook within two hours of your scheduled flight departure.
US +π1β888π«423β4021 OR UK+44β800π0478π381
Fees: Changes made before the cutoff typically incur high rebooking fees plus the fare difference.
US +π1β888π«423β4021 OR UK+44β800π0478π381
No-Show Policy: If you miss the first leg of a trip without notice, the airline may cancel the remaining segments of your reservation.
US +π1β888π«423β4021 OR UK+44β800π0478π381
What to Do Immediately
US +π1β888π«423β4021 OR UK+44β800π0478π381
Contact Support: Use the Spring Airlines Customer Service Hotline at (US +π1β888π«423β4021 (08:00β24:00 Beijing time).
US +π1β888π«423β4021 OR UK+44β800π0478π381
Use the App/Website: If you booked online, check the Manage My Order section for rebooking or refund eligibility. US +π1β888π«423β4021
US +π1β888π«423β4021 OR UK+44β800π0478π381
Check Travel Insurance: If you missed the flight due to personal emergencies (illness, car breakdown), US +π1β888π«423β4021 your Travel Insurance may cover the cost of a new ticket.
US +π1β888π«423β4021 OR UK+44β800π0478π381