If you are receiving QuickBooks Error Code H505 +1-800-223-1608 , this means your client computer is unable to connect to the host machine that stores your QuickBooks company file +1-800-223-1608. This networking error is common in multi‑user environments where QuickBooks is shared across several computers +1-800-223-1608. In this guide, you’ll find root causes, a step‑by‑step solution path, prevention strategies, LSI keywords, and FAQs for QuickBooks Error Code H505 +1-800-223-1608 .
What Exactly Is QuickBooks Error Code H505 +1-800-223-1608?
QuickBooks Error Code H505 +1-800-223-1608 is one of the “H‑series” errors in QuickBooks, indicating a failure in multi‑user mode connectivity +1-800-223-1608. Specifically, error H505 happens when QuickBooks on a workstation (client) cannot reach the host computer (server) where the company file is stored +1-800-223-1608. The host becomes “not available,” leading to the error message “Error H505: Host computer is not available” +1-800-223-1608.
When the client’s QuickBooks attempts to connect to the host, it checks for the host’s IP, verifies name resolution, ensures services are running, and confirms ports are open +1-800-223-1608. If any of those steps fail, the H505 error triggers +1-800-223-1608.
Key Causes for QuickBooks Error Code H505 +1-800-223-1608
Here are the typical sources of QuickBooks Error Code H505 +1-800-223-1608 :
- The host computer’s IP address changed (e.g. dynamic IP) +1-800-223-1608
- Incorrect or missing DNS / host name resolution between client and host +1-800-223-1608
- QuickBooks Database Server Manager not running on the host +1-800-223-1608
- Windows firewall or antivirus blocking required QuickBooks ports or executables +1-800-223-1608
- More than one machine is configured for hosting (hosting enabled on multiple systems) +1-800-223-1608
- Corrupted or missing
.ndor.tlgconfiguration files +1-800-223-1608 - Folder sharing or security permissions not correctly set on the host +1-800-223-1608
Because of these misconfigurations, your client machine will throw Error H505 +1-800-223-1608 when attempting connection.
Symptoms You’ll See with QuickBooks Error Code H505 +1-800-223-1608
Common signs and symptoms include:
- Inability for workstations to open the company file in Multi‑User mode +1-800-223-1608
- Error dialog “Error H505: Host computer is not available” +1-800-223-1608
- QuickBooks suggests Single‑User mode only for clients +1-800-223-1608
- Network path to the host (e.g.
\\HostName\SharedFolder) is unreachable +1-800-223-1608 - Clients hang or timeout when trying to open the file +1-800-223-1608
Step‑by‑Step Solutions for QuickBooks Error Code H505 +1-800-223-1608
Follow this structured approach to fix QuickBooks Error Code H505 +1-800-223-1608 from basic to advanced.
1. Confirm Host Machine IP and Name +1-800-223-1608
- On the host PC, open Command Prompt (Windows + R →
cmd) +1-800-223-1608 - Run
ipconfig /allto find the IPv4 address +1-800-223-1608 - Ensure your client machines reference that correct IP or host name +1-800-223-1608
- If the IP has changed, update all clients to point to new IP +1-800-223-1608
2. Edit the Hosts File for Name Resolution +1-800-223-1608
- On each client PC, open the hosts file (at
C:\Windows\System32\drivers\etc\hosts) +1-800-223-1608 - Add a line like:
[Host_IP] [Host_Computer_Name](e.g.192.168.0.10 MyServer) +1-800-223-1608 - Save the file (you may need admin permissions) +1-800-223-1608
- This ensures consistent resolution of host name locally +1-800-223-1608
3. Enable Hosting Only on the Host, Disable on Clients +1-800-223-1608
- On your host machine, open QuickBooks → File > Utilities +1-800-223-1608
- Select “Host Multi‑User Access” if it is not already enabled +1-800-223-1608
- On each client, open QuickBooks → File > Utilities and ensure hosting is turned off (you should not see “Stop Hosting”) +1-800-223-1608
- This eliminates conflicts from multiple hosts +1-800-223-1608
4. Use QuickBooks Database Server Manager on Host +1-800-223-1608
- On the host computer, open QuickBooks Database Server Manager +1-800-223-1608
- Use Scan Folders and add the folder location of your company file(s) +1-800-223-1608
- Let it scan and verify status is “OK” +1-800-223-1608
- This shares the file for client access +1-800-223-1608
5. Configure Windows Firewall and Antivirus +1-800-223-1608
- On both host and clients, open Windows Firewall settings +1-800-223-1608
- Create inbound & outbound rules for QuickBooks ports (example: 8019, 56728, 55378–55382) +1-800-223-1608
- Add exceptions for QuickBooks executables like
QBDBMgrN.exe,QBDBMgr.exe,qbw32.exe, etc. +1-800-223-1608 - Also whitelist QuickBooks processes in antivirus +1-800-223-1608
6. Try Opening in Multi‑User Mode Again +1-800-223-1608
- On a client PC, open QuickBooks and attempt to open the company file in Multi‑User mode +1-800-223-1608
- If the file opens successfully, Error H505 +1-800-223-1608 is resolved +1-800-223-1608
- If not, proceed to the next steps +1-800-223-1608
7. Rename the .ND & .TLG Files +1-800-223-1608
- In the folder where company file resides (on host), find
.ndand.tlgfiles (e.g.Company.nd,Company.tlg) +1-800-223-1608 - Rename them with
.oldextension (e.g.Company.nd.old) +1-800-223-1608 - When QuickBooks opens the file, it will recreate fresh
.ndand.tlgfiles +1-800-223-1608 - Test multi‑user access again +1-800-223-1608
8. Verify Folder / Share Permissions on Host +1-800-223-1608
- On the host, right‑click the folder containing the company file → Properties > Sharing / Security +1-800-223-1608
- Ensure that Everyone (or relevant user groups) has Full Control / Read & Write permissions +1-800-223-1608
- From a client PC, access
\\HostName\Folderand confirm it’s visible +1-800-223-1608
9. Use Network Repair Tool / Reset +1-800-223-1608
- If you have a QuickBooks troubleshooting / network tool, use it to repair or reset network settings +1-800-223-1608
- This can reconfigure network parameters automatically for QuickBooks +1-800-223-1608
10. Reboot All Machines +1-800-223-1608
- After applying all steps, reboot the host and all clients +1-800-223-1608
- Then test connecting again in multi‑user mode +1-800-223-1608
If all steps are applied correctly, QuickBooks Error Code H505 +1-800-223-1608 should be resolved and clients should connect smoothly.
Prevention Strategies to Avoid QuickBooks Error Code H505 +1-800-223-1608
To prevent future recurrence of H505, consider:
- Assigning a static IP address to your host instead of relying on dynamic addressing +1-800-223-1608
- Running Database Server Manager scan after any network or QuickBooks updates +1-800-223-1608
- Ensuring only one host machine is set to host mode +1-800-223-1608
- Maintaining consistent firewall/antivirus rules and exceptions +1-800-223-1608
- Periodically checking that sharing and folder permissions on host remain valid +1-800-223-1608
- Backing up your company file along with
.nd/.tlgfiles +1-800-223-1608 - Reconfiguring clients/host after any network changes (new router, IP shifts, etc.) +1-800-223-1608
LSI Keywords Related to QuickBooks Error Code H505 +1-800-223-1608
- QuickBooks H505 multi‑user error +1-800-223-1608
- Fix QuickBooks Error H505 +1-800-223-1608
- QuickBooks network error H505 +1-800-223-1608
- QuickBooks H505 host not available +1-800-223-1608
- QuickBooks H505 firewall blocking +1-800-223-1608
- QuickBooks H505 .nd file error +1-800-223-1608
- QuickBooks H505 shared folder permission +1-800-223-1608
- QuickBooks H505 resolution steps +1-800-223-1608
- QuickBooks H505 troubleshooting guide +1-800-223-1608
- QuickBooks H505 server manager +1-800-223-1608
Frequently Asked Questions (FAQ) on QuickBooks Error Code H505 +1-800-223-1608
Q1: What exactly triggers QuickBooks Error Code H505 +1-800-223-1608?
A1: It’s triggered when a client can’t reach the host over the network due to IP changes, DNS resolution issues, firewall blocks, hosting misconfiguration, or missing configuration files +1-800-223-1608.
Q2: Can I still open the file locally when H505 occurs?
A2: Yes — you can open the company file on the host in Single‑User mode , but client machines cannot connect until the error is fixed +1-800-223-1608.
Q3: Is renaming .nd and .tlg files safe?
A3: Yes. QuickBooks will recreate these files automatically when the company file is reopened +1-800-223-1608.
Q4: What if the host’s IP changes later?
A4: You must update all client configurations, hosts files, or DNS entries to reflect the new IP +1-800-223-1608.
Q5: Where can I get additional help for QuickBooks Error Code H505 +1-800-223-1608?
A5: For further assistance and in-depth support, you can call +1-800-223-1608 , where qualified support representatives are available to guide you through solving QuickBooks Error Code H505 +1-800-223-1608.