To Cancel My Norton Subscription Online +1 ⟡ 888 ⟡ 276 ⟡8917, this guide will walk you through every step to stop automatic payments, cancel your subscription, and request a refund in the USA.
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1. Log In to Your Norton Account
Step one to cancel online:
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Visit Norton.com
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Click Sign In / My Account
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Enter your registered email and password
After logging in, go to My Subscriptions or Manage Renewal Settings.
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2. Turn Off Auto-Renewal
Prevent future charges by stopping auto-renewal:
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Navigate to Auto-Renewal Settings
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Click Turn Off Auto-Renewal
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Confirm your selection
Without turning off auto-renewal, Norton will continue charging your card automatically.
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3. Cancel Your Active Subscription
To fully cancel online:
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Go to Subscriptions
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Select your active plan
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Click Cancel Subscription
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Save the confirmation email
Your subscription will remain active until the paid period ends but will not renew.
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4. Request a Refund Online
Refund eligibility:
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Annual subscriptions: Refund within 60 days of payment
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Monthly subscriptions: Refund within 14 days of first charge
Submit a refund request via Norton Support online or contact support by phone.
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5. Contact Norton Support If Needed
If online cancellation or refund is not available:
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Provide order ID, account email, and payment details
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Ask support to cancel your subscription and process refund
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6. Purchased via Third-Party or Retailer
If you purchased Norton through Amazon, Walmart, or another retailer:
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Contact the retailer’s customer support
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Provide proof of purchase
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Follow their refund and cancellation policy
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7. Keep Confirmation and Proof
After cancelling online:
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Confirm cancellation email from Norton
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Check your payment method for refunds
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Keep order ID, receipt, and emails for records
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8. Common Issues During Online Cancellation
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Auto-renewal still active: Ensure auto-renewal is turned off.
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Refund denied: Confirm you are within the refund period.
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Multiple subscriptions: Cancel all active subscriptions to avoid charges.
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Purchased via retailer: Refund rules may differ; contact retailer support.
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9. FAQs
Q1. Can I cancel Norton subscription anytime online?
Yes, but refunds are only available within 14 days for monthly plans or 60 days for annual plans.
Q2. Will uninstalling Norton stop subscription charges?
No. Uninstalling does not stop auto-renewal or billing.
Q3. How long does a refund take?
Refunds typically take 5–10 business days.
Q4. Is phone support faster for urgent cancellations?
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Q5. What if I purchased Norton via Amazon or Walmart?
Contact the retailer’s support; online cancellation might not work.
10. Step-by-Step Summary
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Log in to Norton account
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Turn off auto-renewal
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Cancel subscription online
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Submit refund request if eligible
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Contact Norton Support if online method fails
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Keep confirmation and proof
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