I got Fortis this year for my thru-hike, just in case. Well, 10 days into it, I used them. The first bill was sent to them on March 25th or so. They still havent paid.
In the meantime, my foot injury has cost me over $2K in bills that I know about (the final doctor was the most expensive and I havent seen a bill from him yet). I have paid out all but $100 (which will be paid this morning - I am on a payment plan with the hospital) to keep it from going to a collection agency.
I had a $1K deductible, then 20% coinsurance after that, so I expect to pay a fair share of these bills (FYI, it was a one time premium of $350 for 6 months). This is how a catastrophic plan like this works - it covers you in severe situations like broken bones and heart attacks and whatnot. You will pay a good chunk of money… but you are covered if the expenses become enormous.
The problem right now is that I dont know IF they are even going to cover the claims, and if they do, WHEN they will pay. Everytime I contact them, they are asking more doctors for more medical history, or asking me to dig further back in my history… they are basically looking for reasons not to pay. So now, if I have a problem, I am hesitant to go to the doctor, because who knows if they will cover ANY of this? Its hard to fix your foot problem when you are afraid it will seriously screw you up financially.
Bottom line on Fortis… it is a catastrophic type of insurance to cover you in severe situations. So you will pay a bit of money (deductible and coinsurance). However, you may have to pay A LOT more money (which will eventually get reimbursed… I hope!) to keep the creditors off your back while Fortis takes their good sweet time paying the claims.
Peak-a-Boo