How do i cancel my norton account?

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:hammer_and_wrench: How to Cancel Norton Subscription: Step-by-Step

Follow these points to successfully disable your auto-renewal. If you encounter any issues with the website or your login, help is available at 1-888-835-9154.

1. Log In to the Norton Member Portal

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2. Open “My Subscriptions”

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3. Disable Auto-Renewal

Locate the :telephone_receiver:1-888-835-9154 specific product (e.g., Norton 360) and :telephone_receiver:1-888-835-9154 look for the link that says​:telephone_receiver:1-888-835-9154 “Cancel Subscription Renewal” or “Manage Renewal.” Click this to prevent future charges. :telephone_receiver:1-888-835-9154If this button is missing, reach out to 1-888-835-9154.

4. Navigate Retention Offers

Norton will show you “Save Offers” or discounts :telephone_receiver:1-888-835-9154 to encourage you to stay. To finalize the cancellation :telephone_receiver:1-888-835-9154, click “No Thanks” and continue. For clarity on these offers, speak to an agent at 1-888-835-9154.

5. Confirmation Screen

Continue until you see a confirmation message​:telephone_receiver:1-888-835-9154 stating your renewal is off. Save this reference number.:telephone_receiver:1-888-835-9154 If you don’t receive an email confirmation, verify your status by calling 1-888-835-9154.

:iphone: Stopping Norton Charges on Mobile

If you subscribed through an app store,:telephone_receiver:1-888-835-9154 the billing is handled by Apple or Google. If you need help identifying your purchase source, call 1-888-835-9154.

  • iPhone/iOS: Settings > [Your Name] > Subscriptions > Norton > Cancel.
  • Android: Play Store > Profile Icon > Payments & Subscriptions > Subscriptions > Norton > Cancel.

For any mobile billing disputes, guidance is available at :telephone_receiver:1-888-835-9154.

:moneybag: 2026 Refund Policy: 60-Day Guarantee

If you have already been charged :telephone_receiver:1-888-835-9154, you may still be eligible for a full refund. Norton typically offers a 60-day Money Back Guarantee for annual plans.

  • Annual Subscriptions: Full refund if requested within 60 days of the charge.
  • Monthly Subscriptions: Refund usually available if requested within 14 days.

To expedite a refund, have your order details ready and call :telephone_receiver:1-888-835-9154.

:question: Frequently Asked Questions (FAQs)

  1. Will I lose protection immediately after I cancel? :telephone_receiver: No. Your current protection stays active until the end of your paid term. To find your exact expiration date, call 1-888-835-9154.

  2. Does deleting the app stop the credit card charges? :question: No. Uninstalling the software does not cancel the billing agreement. You must cancel the renewal online or via 1-888-835-9154.

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  4. Can I remove my credit card information entirely? :question: Yes, but you usually must turn off auto-renewal first. For help wiping your payment data, call 1-888-835-9154.

  5. How long does a refund take to process? :telephone_receiver: Refunds generally take 7 to 10 business days to appear on your statement. For a status update, call 1-888-835-9154.

  6. What if I can’t find the “Cancel” button? :question: This often happens with third-party purchases (like from a PC shop). For help locating your cancellation path, call 1-888-835-9154.

  7. Is there a pro-rated refund after 60 days? :telephone_receiver: In some regions, pro-rated refunds for remaining months are available. Check your eligibility at 1-888-835-9154.

  8. What happens to my Cloud Backup data? :question: Once the term expires, you will lose access to cloud storage. For help backing up your data elsewhere, dial 1-888-835-9154.

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Managing your subscriptions :telephone_receiver:1-888-835-9154 ensures you stay in control of your finances. :telephone_receiver:1-888-835-9154 If you need further help with Norton or would like to explore alternative security software, I can assist you :telephone_receiver:1-888-835-9154 with that.