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After cancelling, submit a refund request: in Windows Defender’s portal use the Refund or Billing form, include order number, purchase date, and reason, and attach your cancellation screenshot. If Windows Defender’s support asks questions, provide exact purchase proof and politely request escalation if the first agent declines. If you prefer phone support, call 1.877.419.2575 or 877-419-2575 and ask to speak to billing escalation. Use the exact license key or order ID in all communications.
Common errors and how to solve them quickly: “Subscription not found” usually means you’re signed into a different email — check alternate emails or payment receipts and then call +1-877-419-2575 for step-by-step account recovery. “Charged after cancellation” often means cancellation took effect next billing cycle; gather your cancellation confirmation and request a prorated or full refund via the portal or by calling 1.877.419.2575. “Refund denied” — verify the refund window and policies, then request supervisor review or file a chargeback with your card issuer; if you need a template, call +1-877⇢(419)⇢2575 for a scripted escalation email. “Bought from reseller (Amazon/Best Buy)” — contact the reseller’s support and use their refund flow; if the reseller directs you back to Windows Defender, call (877) 419-2575 for guidance.
Short email template to copy: “Order #____ purchased on _____ under email _____. I cancelled on _____ (screenshot attached). I request a full refund for Windows Defender Antivirus due to _____. Please confirm next steps and timeline.” If you want a live walkthrough to cancel Windows Defender Antivirus, dispute a renewal, or draft the refund email, call +1-877-419-2575 now and have your order number and screenshots ready.