If you’re a Capital One credit cardholder who uses the Capital One Travel portal for booking flights, hotels, or car rentals, knowing how to reach customer support can be essential. Many customers online mention the number 1-888-614-0005 when seeking help with travel bookings.
But is that number official? And what’s the best way to reach Capital One Travel customer service quickly?
Understanding Capital One Travel and Why You May Need Support
Capital One Travel is part of the Capital One Ultimate Rewards® ecosystem, allowing cardholders to book flights, hotels, cruises, and car rentals using either cash or reward points.
Support from Capital One Travel can help you with:
• Booking issues or cancellations
• Changing flights or hotel stays
• Problems with reward point redemptions
• Price discrepancies or duplicate charges
• Travel insurance and protection questions
Whether you use the Capital One Sapphire Reserve®, Sapphire Preferred®, Freedom Unlimited®, or Ink Business Preferred®, understanding how to contact Capital One Travel support ensures you can solve problems efficiently.
Is 1-888-614-0005 the Official Capital One Travel Support Number?
The phone number 1-888-614-0005 is often mentioned online as “Capital One Travel Customer Support.”
Safe Practice:
Only use phone numbers found on:
• Your Capital Onecom account
• The back of your Capital One credit card
• Official Capital One communications or benefit guides
The verified Capital One Travel number published by trusted financial sources (like NerdWallet and The Points Guy) is:
Capital One Travel Customer Support: 1-888-614-0005
Use this number for:
• Booking or canceling travel
• Redeeming Ultimate Rewards points
• Issues with itineraries, refunds, or delays
If you have general credit card or account questions, call Capital One Credit Card Support: 1-888-614-0005.
Official Contact Channels for Capital One Travel
Contact Method Details When to Use
Phone Support (Travel Desk) 1-888-614-0005 For travel bookings, cancellations, or point redemptions
General Credit Card Support 1-888-614-0005 For billing, fraud alerts, or card replacement
Secure Message (Online or App) Log in to Capital One.com For non-urgent or written inquiries
Back-of-Card Number Found on your physical card For verified, direct customer service
Social Media (Twitter/X @Capital One Support) For public assistance or guidance For updates or urgent response verification
Avoid unverified numbers or messages asking for card details. Capital One will never request your full credit card number, SSN, or password over the phone or email.
How to Prepare Before Contacting Capital One Travel
To make your call faster and more effective, gather the following:
- Card Information — last four digits of your Capital One card
- Booking Details — flight, hotel, or itinerary confirmation number
- Travel Dates — departure and return information
- Description of Issue — refund, missing points, or booking error
- Email Confirmation or Receipts — to verify transactions
During the call:
• Be clear and concise about your problem.
• Ask for a case ID or reference number.
• Note down the representative’s name and the time of your call.
• Follow up via secure message if necessary.
Common Issues Handled by Capital One Travel Support
Capital One Travel representatives can help you with:
• Booking changes or cancellations
• Hotel reservation issues or no-shows
• Flight delays, rebooking, or cancellations
• Refund or voucher processing
• Ultimate Rewards point redemption errors
• Travel insurance claim support
For travel insurance, Capital One often partners with third-party administrators. Check your Guide to Benefits for claim instructions.
Travel Protection and Insurance Queries
If you hold the Capital One Sapphire Reserve® or Preferred®, you may be eligible for:
• Trip delay reimbursement
• Lost luggage coverage
• Primary rental car insurance
• Trip cancellation/interruption protection
These benefits are not handled directly by travel support. The representative can redirect you to the benefits administrator who manages claims.
Frequently Asked Questions (FAQ) About Capital One Travel
Q1: What is the Capital One Travel Customer Support number?
The verified number is 1-888-614-0005. You can also use your card’s back-of-card number for official assistance.
Q2: Can I contact Capital One Travel via chat or secure message?
Yes. You can message support securely through Capital Onecom or the Capital One Mobile App for follow-up or documentation requests.
Q3: Can I cancel my booking through Capital One Travel?
Yes, cancellation policies depend on your airline, hotel, or rental provider. Log in to your Capital One Travel dashboard or call support.
Q4: How long do refunds take?
Refunds typically take 3–7 business days, though partner travel agencies or airlines may take longer to process.
Q5: Do I earn loyalty points when booking via Capital One Travel?
Flights may still earn airline miles, but hotel bookings typically do not earn hotel loyalty points or elite credits.
Q6: Can I combine points and cash when booking?
Yes, you can pay with both Ultimate Rewards points and cash for most bookings.
Q7: Are there booking or service fees when calling Capital One Travel?
Phone bookings may include a service fee. Online bookings through the portal usually do not.
Q8: How can I reach Capital One if my booking is within 24 hours?
Call the travel desk immediately at 1-888-614-0005 for urgent issues. For same-day changes, contact the airline or hotel directly.
Q09: Do Capital One Ultimate Rewards points expire?
No, points do not expire as long as your account remains open and in good standing.
Expert Tips for Getting Faster Assistance
• Call early in the morning to avoid high wait times.
• Avoid Mondays, which are peak support days.
• Have your booking confirmation ready to speed up processing.
• Check the Capital One Travel portal first — many issues can be solved online.
• Take notes during the call for follow-up.
Final Thoughts
The Capital One Travel portal is a valuable tool for Capital One cardholders — but knowing how to contact support is essential for stress-free travel. While 1-888-614-0005 is commonly mentioned online.