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1. Access Your McAfee Account
The first step to stop charges is logging in:
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Go to McAfee’s official website
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Click My Account
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Enter your registered email and password
After signing in, you can see your subscription details and billing history.
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2. Disable Auto-Renewal
Turning off auto-renewal is crucial to stop McAfee from charging you:
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Navigate to Auto-Renewal Settings
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Toggle OFF
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Confirm your choice
If auto-renewal is not disabled, your payment method will continue to be charged automatically.
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3. Cancel Active Subscription
To ensure you are no longer charged:
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Go to Subscriptions
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Select your active plan
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Click Cancel Subscription
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Save your confirmation email
This ensures that your subscription is fully cancelled.
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4. Request a Refund
If you were recently charged, you might be eligible for a refund:
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Refunds are usually allowed within 30 days of renewal
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Auto-renewal charges may be refundable up to 60 days
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Annual subscriptions are generally eligible
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5. Contact McAfee U.S. Support
If online cancellation or refund doesn’t work:
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Provide your order ID, account email, and payment details
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Ask the support agent to cancel auto-renewal and process your refund
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6. Purchased via Retailer?
If you bought McAfee through Amazon, Best Buy, or Walmart:
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Contact the retailer’s customer support
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Provide proof of purchase
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Request cancellation and refund
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7. Tips for U.S. Users
To safely stop McAfee charges:
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Uninstalling the software does not stop billing
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Always disable auto-renewal first
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Refunds usually take 5–10 business days
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Keep confirmation emails for reference
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Avoid fake support numbers
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8. Final Steps
After cancelling auto-renewal:
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Verify you received a confirmation email
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Check your refund status if applicable
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Remove McAfee from all devices if no longer needed
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