How to Cancel My NORTON LIFELOCK Subscription (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
If you want to stop NORTON LIFELOCK from renewing or end your subscription, you can do it easily through your NORTON LIFELOCK account or with assistance from support (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩). Follow the steps below to cancel properly (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩).
- Log In to Your NORTON LIFELOCK Account (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Go to the official NORTON LIFELOCK website (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Tap or click My Account (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Sign in using your registered email and password (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Once logged in (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩), open the My Subscriptions section (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩).
- Find the Subscription You Want to Cancel (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Under My Subscriptions (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩), locate the NORTON LIFELOCK plan you want to cancel—examples include:
NORTON LIFELOCK Antivirus Plus (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
NORTON LIFELOCK Total Protection (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
NORTON LIFELOCK LiveSafe (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
NORTON LIFELOCK 360 (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Click or tap the subscription to view its details (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩).
- Turn Off Auto-Renewal (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
To stop future charges (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩):
Open Auto-Renewal Settings (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Click or tap Turn Off Auto-Renewal (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Confirm your choice when prompted (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
NORTON LIFELOCK will send a confirmation email once auto-renewal is disabled (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩).
- Request a Refund (If Eligible) (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
You may qualify for a refund (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩) if it’s within NORTON LIFELOCK’s refund window, such as:
Within 60 days of your original purchase (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Within 60 days of a renewal charge (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
If a refund option isn’t shown in your account (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩), you can request one by contacting NORTON LIFELOCK support (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩).
- Contact NORTON LIFELOCK Support if Needed (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
If you have trouble signing in (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩), don’t see cancellation options (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩), or need help with a refund (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩), NORTON LIFELOCK support can assist through:
Live chat support (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
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Virtual assistant support (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Support representatives (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩) can help cancel your subscription and check refund eligibility (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩).
What Happens After You Cancel (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Your NORTON LIFELOCK protection stays active until your current billing period ends (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
You will not be charged again once auto-renewal is turned off (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Security updates and protection stop when your subscription expires (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Your NORTON LIFELOCK account remains available if you choose to re-subscribe later (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Install another antivirus before your NORTON LIFELOCK coverage expires to stay protected (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩).
Frequently Asked Questions (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩)
Does canceling stop protection immediately?
No — your subscription continues until the end of the billing cycle (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩).
Can I cancel without logging in?
If you cannot log in, contact NORTON LIFELOCK support (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩) for help with account recovery.
Can I re-subscribe later?
Yes — you can reactivate or purchase a NORTON LIFELOCK subscription anytime (⟨+1⟩ 855 - 521 - 0997 ⟨✓⟩).