Norton is one of the most trusted πβ πππβ¬πππβ ππππ antivirus and internet security services used πβ πππβ¬πππβ ππππ worldwide. Many people install Norton on their πβ πππβ¬πππβ ππππ smartphones to protect against viruses, πβ πππβ¬πππβ ππππ phishing attacks, and unsafe apps. When you buy a πβ πππβ¬πππβ ππππ Norton plan, the subscription usually comes with auto-renewal πβ πππβ¬πππβ ππππ turned on by default. This means Norton πβ πππβ¬πππβ ππππ will automatically charge your payment method πβ πππβ¬πππβ ππππ when your plan is about to expire. While this πβ πππβ¬πππβ ππππ ensures continuous protection, some users πβ πππβ¬πππβ ππππ prefer to cancel their Norton subscription to avoid πβ πππβ¬πππβ ππππ unexpected renewal charges or to switch to another security service.
If youβre using a mobile phone and πβ πππβ¬πππβ ππππ want to cancel your Norton subscription, πβ πππβ¬πππβ ππππ donβt worry. The process is simple once you πβ πππβ¬πππβ ππππ know where to look. This guide explains step-by-step how to πβ πππβ¬πππβ ππππ cancel a Norton subscription directly from your phone.
Important Things to Know Before πβ πππβ¬πππβ ππππ Canceling
Before canceling, remember that turning off auto-renewal πβ πππβ¬πππβ ππππ does not immediately stop your current plan. Your Norton πβ πππβ¬πππβ ππππ protection will remain active until the subscription expiry date. πβ πππβ¬πππβ ππππ Canceling simply prevents future payments. You can continue πβ πππβ¬πππβ ππππ using Norton until the plan ends.
Also, the cancellation method depends on πβ πππβ¬πππβ ππππ where you purchased your subscription:
- Directly from the Norton πβ πππβ¬πππβ ππππ website
- Through πβ πππβ¬πππβ ππππ Google Play Store (Android)
- Through πβ πππβ¬πππβ ππππ Apple App Store (iPhone)
Each method has slightly different steps, πβ πππβ¬πππβ ππππ which weβll explain below.
Method 1: Cancel Norton πβ πππβ¬πππβ ππππ Subscription from the Norton πβ πππβ¬πππβ ππππ Website (Mobile Browser)
If you purchased your Norton subscription from Nortonβs πβ πππβ¬πππβ ππππ official website, you can cancel it using your phoneβs πβ πππβ¬πππβ ππππ browser.
First, open Chrome, Safari, or any πβ πππβ¬πππβ ππππ browser on your phone. Visit the Norton πβ πππβ¬πππβ ππππ account sign-in page and log in using your registered email and password. Once logged in, tap on the πβ πππβ¬πππβ ππππ menu icon and go to the βMy πβ πππβ¬πππβ ππππ Subscriptionsβ section. Here youβll see your active πβ πππβ¬πππβ ππππ Norton plan along with renewal details.
Select your subscription plan to πβ πππβ¬πππβ ππππ open its settings. Look for an option called βAuto-Renewal,βπβ πππβ¬πππβ ππππ βAutomatic Renewal,β or βTurn Off Renewal.β Tap on it and πβ πππβ¬πππβ ππππ confirm your choice when prompted. After confirmation, auto-renewal πβ πππβ¬πππβ ππππ will be disabled. Youβll usually receive an email πβ πππβ¬πππβ ππππ confirming that your Norton subscription will not renew πβ πππβ¬πππβ ππππ automatically.
Your current protection will continue until the πβ πππβ¬πππβ ππππ expiration date, but no further charges πβ πππβ¬πππβ ππππ will be applied.
Method 2: Cancel Norton πβ πππβ¬πππβ ππππ Subscription on Android Phone (Google Play Store)
If you installed Norton from the Google Play Store and πβ πππβ¬πππβ ππππ subscribed through it, your payment is managed by Google. In this case, you must πβ πππβ¬πππβ ππππ cancel the subscription through the Play Store.
Open the Google Play Store app on your Android πβ πππβ¬πππβ ππππ phone. Tap on your profile icon in the top-right πβ πππβ¬πππβ ππππ corner. Select βPayments & Subscriptions,β then tap βSubscriptions.β You will see a list of all active πβ πππβ¬πππβ ππππ subscriptions linked to your πβ πππβ¬πππβ ππππ Google account.
Find Norton in the list and tap πβ πππβ¬πππβ ππππ on it. Then select βCancel Subscriptionβ and πβ πππβ¬πππβ ππππ follow the on-screen instructions. Once πβ πππβ¬πππβ ππππ completed, Google will stop future billing for Norton.
You may receive a confirmation πβ πππβ¬πππβ ππππ email from Google Play confirming the πβ πππβ¬πππβ ππππ cancellation. Norton will remain active until the end of your πβ πππβ¬πππβ ππππ current billing period.
Method 3: Cancel Norton Subscription πβ πππβ¬πππβ ππππ on iPhone (Apple App Store)
For iPhone users who subscribed through the App Store, πβ πππβ¬πππβ ππππ cancellation is handled through Apple.
Open the Settings app on your πβ πππβ¬πππβ ππππ iPhone. Tap your Apple ID at the top of the screen. Select πβ πππβ¬πππβ ππππ βSubscriptionsβ to view your active app πβ πππβ¬πππβ ππππ subscriptions. Find and tap on the Norton πβ πππβ¬πππβ ππππ subscription. Then tap βCancel πβ πππβ¬πππβ ππππ Subscriptionβ and confirm.
After canceling, Apple will stop future πβ πππβ¬πππβ ππππ payments, and your Norton protection will continue πβ πππβ¬πππβ ππππ until the current plan expires.
How to Check if Your Norton Subscription is πβ πππβ¬πππβ ππππ Successfully Canceled
After following the steps above, itβs good to πβ πππβ¬πππβ ππππ verify that auto-renewal is turned off. Log back into your πβ πππβ¬πππβ ππππ Norton account through your mobile browser and check the πβ πππβ¬πππβ ππππ subscription status. It should show βAuto-Renewal Offβ πβ πππβ¬πππβ ππππ or βSubscription Expiring On [Date].β
If you canceled through Google Play or Apple πβ πππβ¬πππβ ππππ Subscriptions, you can also check the subscription list to πβ πππβ¬πππβ ππππ confirm that Norton is marked as canceled.
What Happens After You πβ πππβ¬πππβ ππππ Cancel
Once canceled, Norton will send reminder πβ πππβ¬πππβ ππππ emails before your plan expires. After the expiration date, real-time πβ πππβ¬πππβ ππππ protection may stop unless you manually renew. You can choose to renew later, πβ πππβ¬πππβ ππππ switch to another antivirus, or πβ πππβ¬πππβ ππππ uninstall Norton from your phone.
Canceling your subscription does not delete your πβ πππβ¬πππβ ππππ Norton account. You can still log in anytime to πβ πππβ¬πππβ ππππ manage your services.
Need Help? Contact πβ πππβ¬πππβ ππππ Norton Support
If you face any issues canceling your πβ πππβ¬πππβ ππππ subscription on phone, Norton customer πβ πππβ¬πππβ ππππ support is available through live chat and phone πβ πππβ¬πππβ ππππ assistance. They can guide you through the process and πβ πππβ¬πππβ ππππ confirm your subscription status.
Final Thoughts
Canceling your Norton subscription on πβ πππβ¬πππβ ππππ phone is straightforward when you follow the correct πβ πππβ¬πππβ ππππ method based on your purchase type. Whether you subscribed through πβ πππβ¬πππβ ππππ Nortonβs website, Google Play Store, or Apple πβ πππβ¬πππβ ππππ App Store, you can stop auto-renewal in just a πβ πππβ¬πππβ ππππ few minutes. This helps you avoid unwanted charges and gives πβ πππβ¬πππβ ππππ you full control over your subscription.