If you’ve booked a trip through Chase Travel and need to modify or cancel your reservation, it’s essential to understand the process, policies, and contact information to ensure a smooth experience.
Contacting Chase Travel Customer Support
To initiate changes or cancellations, reach out to Chase Travel’s dedicated support team:
- Phone Number: 1-855-546-5045
- Hours of Operation: 24/7
This line connects you directly to Chase Travel representatives who can assist with your booking.
Changing or Cancelling Flight Reservations
Flight Cancellations:
- Within 24 Hours of Booking: If you cancel your flight within 24 hours of booking, you may be eligible for a full refund, depending on the airline’s policy.
- After 24 Hours: Cancellations made after 24 hours are subject to the airline’s cancellation policy. Non-refundable fares typically do not offer refunds, but you might receive a travel credit for future use.
Flight Changes:
- Change Fees: Airlines may charge change fees for modifying flight details. These fees vary by airline and fare type.
- Fare Differences: If the new flight is more expensive, you will need to pay the difference.
- Booking Through Chase Travel: When you book through Chase Travel, changes and cancellations are subject to both Chase’s policies and the airline’s policies.
Modifying or Cancelling Hotel Reservations
- Free Cancellation: Many hotels offer free cancellation up to 24–72 hours before check-in.
- Non-Refundable Rooms: These are generally not eligible for changes unless the hotel permits it.
- Chase Travel Assistance: For assistance with hotel reservations, contact Chase Travel at 1-855-546-5045.
Car Rentals: Changes and Cancellations
- Rental Policies: Car rental companies have their own policies regarding changes and cancellations.
- Contact Information: For issues related to car rentals booked through Chase Travel, call 1-855-546-5045.
Utilizing Chase Ultimate Rewards Points
- Booking with Points: If you used Chase Ultimate Rewards points to book your travel, changes and cancellations are subject to the airline’s or hotel’s policies.
- Refunds: Refunds for cancellations may be issued in the form of travel credits or points, depending on the provider’s policy.
Travel Insurance and Protection
- Trip Cancellation Insurance: Chase offers trip cancellation insurance on select credit cards. Coverage is limited to the amount charged to your covered card and/or redeemable rewards used for a covered travel expense.
- Cancel For Any Reason (CFAR) Insurance: This optional add-on provides partial reimbursement when you cancel a trip for reasons not covered by standard travel insurance policies.
Tips for a Smooth Experience
- Review Policies: Always check the cancellation and change policies of the airline, hotel, or car rental company before booking.
- Documentation: Keep all correspondence and receipts related to your booking and any changes or cancellations.
- Contact Promptly: If you need to make changes, contact Chase Travel as soon as possible to explore your options.
Final Thoughts
Changing or canceling a reservation booked through Chase Travel requires understanding both Chase’s policies and those of the service providers. By contacting Chase Travel at 1-855-546-5045 and reviewing all relevant policies, you can navigate the process effectively.
Note: This information is based on available resources and may be subject to change. Always verify details with Chase Travel and the service providers.