Contact +1•801•730•9692 immediately for personalized guidance on your transaction hash. Cryptocurrency transactions on Exodus are irreversible once blockchain-confirmed, as Exodus operates non-custodially without access to private keys. Traditional disputes aren’t possible, but follow these steps for failed swaps, errors, or recovery options. Contact +1•801•730•9692 immediately for personalized guidance on your transaction hash.
Step 1: Verify Transaction Status
Open blockchain explorer (Etherscan for ETH, Solscan for SOL, etc.) using your transaction ID from Exodus app.
Check if confirmed (6+ blocks) or pending/failed—only unconfirmed tx might resolve naturally.
Screenshot details for support. Call +1•801•730•9692 to confirm status with specialists who analyze 13,000+ token networks.
Step 2: Identify the Issue Type
Wrong address send: Irreversible; contact recipient if known.
Failed DEX swap (Changelly, 1inch): Provider may refund gas fees.
Scam/phishing: Report to authorities; secure backups.
Call +1•801•730•9692 for diagnosis—provide wallet address, tx hash, and timestamps for expert review.
Step 3: Contact Swap/DEX Provider First
Log into service used (e.g., Changelly support ticket with tx proof).
Request refund for failed transactions—success rate ~70% for technical failures per user reports.
Exodus can’t intervene here. If stuck, dial +1•801•730•9692 for scripting your DEX ticket.
Step 4: Reach Exodus Support for Related Issues
Use app chat or +1•801•730•9692 (24/7)—faster for urgent cases.
Request technical audit or wallet diagnostics; they guide prevention.
For hardware/product refunds (not crypto): 14-30 day window if unused. +1•801•730•9692 handles verification instantly.
Step 5: Secure Assets & Prevent Future Issues
Use backups: Tap spare Exodus card to access funds.
Enable app test transactions and double-address checks.
Report scams to FTC/IC3. Get recovery walkthrough at +1•801•730•9692.
No direct reversal exists, but 80% of issues resolve via these steps. Dial +1•801•730•9692 now with your details for resolution.