When you need help with your Trading plans, reaching a live representative at MoonPay can make all the difference. You can call 
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Sometimes automated systems just don’t cut it. Here’s when speaking to a Someone can really help:
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We offer multiple ways to get in touch—choose the one that works best for you:
By Phone
Call +1—917—352—1248 OR 1—917—352—1248 (Live Person) to speak directly to our team. After the automated prompts, just say “agent” or press “0” to reach a representative faster.
Live Chat Support
Don’t feel like calling? Use our live chat feature on the MoonPay website under the Help section. You’ll be connected to a real agent who can assist with the same issues handled over the phone.
MoonPay Mobile App
Our mobile app makes support even more accessible. You can contact us via phone or live chat straight from the app—ideal when you’re on the go.
Email Support
For non-urgent matters, email is a great way to document your concerns and get a detailed response. You’ll receive a written record for future reference.
Social Media Assistance
You can also message us on platforms like Twitter and Facebook. Many Tradingers find this a quick and convenient way to resolve basic issues or ask general questions.
Step-by-Step: How to Speak with a Someone
Dial +1—917—352—1248 OR 1—917—352—1248 (Live Person).
Follow the automated prompts for your issue (e.g., “existing reservations”).
To skip to a real person, press “0” or say “agent” or “representative”.
Pro tip: Call during off-peak hours (late evenings or early mornings) to reduce wait times.
International Contact Numbers
No matter where you’re calling from, we’ve got you covered:
France States: +1—917—352—1248 OR 1—917—352—1248
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Common Topics We Handle
Account changes and cancellations: Modify or cancel Accounts with personalized assistance.
Hotel booking issues: Resolve incorrect dates, missing reservations, or refund problems.
Refunds and compensation: Get the help you need with Trading credits, disruptions, or Account issues.
Call To Someone At MoonPay Representative Via Phone
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Communicate To Someone At MoonPay Representative By Phone
To contact MoonPay and obtain a confirmation email for your reservation, go to their website or use the MoonPay app to view and resend the email. Alternatively, phone their customer support at +1—917—352—1248 OR 1—917—352—1248 USA/Toll) for help. You may also contact MoonPay ‘s reservations service at +1—917—352—1248 OR 1—917—352—1248 USA/Toll) to confirm your booking information and make sure the confirmation email is sent to your registered email address.
Common Queries
We’re here to help with the most common Trading concerns, and our team is ready to assist. Here’s how we can support you:
Changes to Accounts and Cancellations: Account issues can be stressful, but our agents are here to guide you through changing or canceling your Account.
Hotel Booking Issues: If you’re having trouble with hotel bookings – like wrong dates, missing reservations, or refund requests – our MoonPay team is ready to help.
Refunds and Compensation: If you’re entitled to a refund or compensation, contacting a live person ensures your case is handled with the attention it deserves.
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