If you frequently book flights, hotels, or rental cars through the Chase Travel Portal, having access to reliable customer support is essential. Whether you’re modifying a flight, canceling a trip, redeeming Ultimate Rewards® points, or fixing booking issues, the Chase Travel Helpdesk is available to provide expert assistance.
Chase Travel Customer Helpdesk Phone Number (2025)
The official Chase Travel customer service phone number is:
1-855-628-4230
Why You May Need to Call Chase Travel
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Flight changes and rebooking
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Flight cancellations and refunds
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Points redemption questions
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Airline schedule changes
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Seat assignment and baggage policy issues
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Portal technical errors
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Complex or international itineraries
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Lost confirmation emails
Chase Travel Support Hours
Chase Travel typically offers 24/7 customer support. However, peak call times can cause delays.
Best times to call:
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Early morning (5 AM–8 AM EST)
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Late evening (8 PM–11 PM EST)
Services Provided by Chase Travel Customer Helpdesk
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Flight Booking Help
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Award Flight Assistance
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Flight Changes & Same-Day Adjustments
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Cancellations & Refunds
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Travel Insurance & Card Benefits Guidance
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Seat Selection Assistance
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Hotel & Rental Car Support
How to Reach Chase Travel Faster
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Call during off-peak hours
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Have your confirmation number ready
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Log in to Chase.com before calling
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Understand airline fare rules
Is Chase Travel Powered by Expedia?
Yes. Chase Travel uses Expedia Group’s technology for booking management.
Frequently Asked Questions (2025)
- What is the Chase Travel helpdesk number?
Answer: 1-855-628-4230.
- Is Chase Travel open 24/7?
Most departments offer 24/7 assistance.
- Can Chase Travel cancel or change my flight?
Yes, based on airline policies.
- Can I cancel a Chase Travel booking online?
Many bookings support online cancellation.
- How long do Chase refunds take?
Points: Instant–24 hours
Cash: 3–7 business days
- Can I book flights for someone else?
Yes.
- Does Chase Travel price match?
Generally no, but airline rules may allow adjustments.
Final Thoughts
The Chase Travel Customer Helpdesk is vital for managing bookings, resolving issues, and making travel smoother. For the fastest assistance, call 1-855-628-4230.